Privacy and discretion are a top priority for us. It is very important for us that nobody learns about your stay with us. This is why our discretion goes way beyond the limits of statutory data protection. We are a private institution where only the necessary minimum number of people knows of your therapy. Only if we fully trust each other, will we be able to create a good basis for cooperation. This is important for us. If you feel at ease and sheltered at our center and beyond, a successful therapy and, hence, abstinence, is within reach.
YOU CAN REQUEST TO BE INCOGNITO AS SOON AS YOU ENTER OUR PREMISES
If you wish, you can go under an alias name and will be addressed by this name by our staff and your fellow patients. This may feel strange in the first few days, but we have made the experience that it makes our patients feel more anonymous and enables them to fully concentrate on their therapy. Only a minimum of people will know your actual name. This is guaranteed by our specially developed administrative structures which aim at protecting you right from the beginning of your treatment. Phone calls, for example, will only be transferred if you provide your written consent. Hence, you will remain completely incognito at our premises.
WE WANT YOU TO RECONNECT WITH YOUR NORMAL LIFE AFTER THE THERAPY
If you wish, you can, of course, stay in touch with family and friends. To this end, a space is provided at our center where you can receive and write e-mails. It is important for us that you are able to reconnect with your previous life after your therapy. You alone decide who will be entitled to know about your therapy. We at My Way Betty Ford Klinik will do our utmost to ensure that this is the case.