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0800 / 55 747 55
from abroad +49 180 / 55 747 55 to the contact form
  • Specialization in addictions and their comorbidities, such as burnout, depression, anxiety disorders, etc.
  • Many years proven therapy concept
  • Clearly above average staffing
  • BAR-certified by the Fachverbund Sucht, last time in 2019
  • A doctor in the house around the clock
  • 8 air-conditioned rooms and therapy rooms
  • approved hospital in the field of detoxification

Quality management

Everybody in Germany is talking about the quality of healthcare and hospitals. Patients are more critical today than ever before and make sure they know exactly what services are offered by a hospital before their treatment.  This is why we have decided to implement and maintain a comprehensive quality management system which is specifically tailored to the treatment of addiction.

Our quality management system involves a continuous improvement process (CIP) and the optimization of our processes. This is achieved through continuous checks of the effectiveness of our therapies and other processes.  The tools used to continuously develop our quality management are a comprehensive quality management concept, certification, audits and key performance indicators.

Because: “Stagnation means regression” (Rudolf von Bennigsen-Foerderer)

We strive to offer high quality in all areas. The implementation of prescribed guidelines is a matter of course for us.

Our certification according to EN ISO 9001:2008 and the applicable certifications by the German Council on Alcohol and Addiction (Fachverband Sucht)/DEGEMED 4.0 is proof of our certified quality.

A good treatment quality is based on the smooth collaboration of all employees. We are committed to ongoing further education to offer our patients the best possible medical, nursing and therapeutic care—competent and based on state of the art medical science.

An important goal of our quality management is to increase the quality of our work by optimizing and documenting our processes. This includes the collection, analysis and evaluation of quality-related data and information.

In addition, our company aims at securing and further improving the high quality of the services provided by our treatment center in the context of a continuous improvement process. The focus of our activities is on improving the satisfaction of our patients and the services of our staff.

We carry out regular patient and staff surveys. The insights gained from complaints, errors and near events are used constructively to further improve our quality.

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What former patients say about us

"[...] The entire stay was very satisfying, the alcohol problem was openly counteracted, the very experienced therapists and doctors helped a lot, and the stay at the clinic was very positive [...]"
"[...] The Betty Ford Clinic helped me a lot to keep my alcohol addiction behind me. From the caretaker to the care and administration, everyone contributed to the fact that I left the clinic very positive. [...]"

The therapy forms of our withdrawal clinic
have proven themselves worldwide

At our addiction and withdrawal clinic, we use a therapy that has proven itself countless times around the world. It is a therapy concept that is primarily holistically and individually oriented through a very high number of individual therapies and supplemented by many interesting additional offers.

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